timnas Platform Privacy Notice
This page describes what we collect when you use timnas and how we keep that data protected. We operate our platform in compliance with applicable data-protection frameworks in the regions where our services are available. Your privacy matters to us, and we want you to understand the way we handle your information.
We at timnas collect personal data only for purposes directly related to your account, transactions, and our legal obligations. We do not sell your data to third parties, and we apply industry-standard encryption to safeguard your financial information, email address, and identity documents. Our commitment is to be transparent about what we do, why we do it, and how you can exercise control over your data.
What We Collect on timnas
We collect your email address, full name, phone number, and date of birth when you register an account on timnas. We also ask for a valid form of identification—such as a national ID card or passport—as part of our Know Your Customer (KYC) verification process. This verification is a legal requirement in the jurisdictions where timnas operates and helps us prevent fraud and money laundering.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details—amount, timestamp, payment method, and transaction ID. We do not store your full credit-card or bank-account numbers on our servers; instead, we work with PCI-compliant payment processors that handle sensitive banking data on your behalf.
We also collect information about your activity on timnas—such as which games you play, which sports markets you view (Liga 1, Piala Indonesia, Champions League, Piala AFF), when you log in, and your device type. This helps us improve our service, detect unusual account behaviour, and personalise your experience. We use cookies and similar tracking technologies to remember your preferences and language settings.
How We Use Your Data
We use your personal data to process your deposits and withdrawals, verify your identity, and administer your timnas account. We send you transactional emails—such as deposit confirmations, withdrawal receipts, and account alerts—to keep you informed of your account activity.
Our support team may access your data to help resolve account issues, answer questions about payment methods, or investigate suspicious activity. We do not use your data for marketing emails unless you explicitly consent during registration or at a later time.
We analyse aggregated, anonymised user data to understand patterns in how timnas is used—such as peak times for sportsbook betting or popular slot games. This analysis helps us make infrastructure improvements and develop new features. We never share individual user profiles or identifiable information with third parties for marketing purposes.
Third-Party Processors
We engage service providers to handle specific functions on our behalf. Our payment processors (which handle mobile banking, local payment, online payment, and bank transfers) are certified to PCI-DSS standards and operate secure data centers. Our email service provider sends account notifications and password-reset links. Our hosting provider maintains our servers, which may be located outside your home jurisdiction.
All third-party processors are required to sign data-processing agreements that impose strict confidentiality and security obligations. We do not permit them to use your data for their own business purposes.
Your Rights and Our Obligations
You have the right to request a copy of the personal data we hold about you on timnas. You may also request corrections to inaccurate information or ask us to delete your data, subject to legal retention requirements. To exercise these rights, contact our support team via the email address listed on our FAQ page
We apply standard encryption (TLS 1.2+) to all data in transit between your device and our servers. Your password is hashed and salted—we do not store it in plaintext. Our database is secured with role-based access controls so that only authorised staff can view sensitive information.
Our services are available only where local law permits. We comply with applicable data-protection and gambling regulations in each jurisdiction where we operate. If you access timnas from a region where our services are not lawful, you are responsible for ensuring your use complies with local law.
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on timnas. Your continued use of our platform following such notice constitutes your acceptance of the updated terms.
If you have questions about our privacy practices, you may contact our support team. We aim to respond to all enquiries within a reasonable timeframe and will work with you to address any concerns about how we handle your data on timnas.